Good Guy Greg Tech Concierge, LLC

Your personal IT guy.

 

PC TROUBLESHOOTING AND REPAIR

DEVICE & SOFTWARE SETUP

"CORD-CUTTING" SPECIALIST

Catering to residential clients in the Milwaukee area since 2015.

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Good Guy Greg Tech Concierge, LLC BBB Business Review

Customer Feedback

Below are testimonials from Good Guy Greg's customers:


This man is fabulous!! He arrived exactly on time, very professional and courteous, but more importantly, he really REALLY knows his stuff. He fixed my computer issue within the hour - Really can’t say enough - the relief alone at not having lost all my pictures is priceless. He did a great job. Highly recommend him and will definitely keep his business card close by!! Thanks again, Greg!
— Judi from Greenfield (Mar. 8, 2021)
I can’t even begin to tell you how helpful Greg is! My laptop completely stopped and Greg quickly found out that my hard drive was broke and it looked like I had lost all the data. Greg worked like crazy to retrieve it - he put it on a flashdrive for me but my chromebook doesn’t have a flashdrive so he then put it on his server and gave me a link. The guy just did everything he could to help me! And only for 100 bucks!! My next job for him will be replacing that hard drive! You won’t be disappointed in his customer service, knowledge or professionalism. I chose to drop my computer off to him but he usually makes house calls to fix your computer on the spot!
— Alice from New Berlin (Feb. 18, 2020)
Superb and reliable, Good Guy Greg has fixed the problems between the computer, printer, and phone. He is easy to work with, both in scheduling and follow-up, knows what he’s doing, and he has a low hourly rate.

Good Guy Greg is now in my Favorites list to contact whenever we have tech trouble.
— Shelly from Hales Corners (Dec. 30, 2019)
Greg was excellent. He was timely, knowledgeable and someone I’ll look forward to calling again. Computer was not behaving and was having scanner and printer difficulty. Plan was to provide Greg with a few tasks to develop a relationship and then later have him come back to tackle some other tasks. He also assisted with my Verizon cell phone personal hotspot that was driving me coo coo. I’ll be using Greg again! Really nice person.....
— Steve from Brookfield (Dec. 5, 2019)
Awesome Experience with Greg! Timely, knowledgeable, articulate. Very respectful in your home. Great followup. Simply put, he delivered! He did what he said he would, when he would. I only wish I would have found Greg months earlier! Would have saved me even more $$$.
— James from New Berlin (Dec. 3, 2019)
“Greg is the best! Very professional, knowledgeable, and reliable. Excellent in explaining the issue(s) and what needs to be done to resolve the problem. We highly recommend Greg”
— Greg and Betty from New Berlin (Dec. 7, 2018)
We had heard many glowing things about Good Guy Greg, but our experience with him exceeded our already high expectations. He is very knowledgeable, kind, and personable, and goes above and beyond to make sure you are satisfied. He helped us save money on cutting the cord with just the right streaming service for our needs, and he also helped us with child proofing old phones and restoring old laptops. We will certainly be using his services again in the future. If you need tech help, Good Guy Greg is the way to go, hands down.
— Brian from Waukesha (June 15, 2018)
Greg is awesome! He is quick, a great communicator, convenient, and does a great job. We had him do a tune-up on an older laptop to help get it running faster again (applied heat gel and cleaned out the fan), as well as replace the disc drive on another laptop that had been broken (cats and human stupidity!). I definitely recommend him for any kind of tech needs you may have.
— Johanna from West Allis, WI (Oct. 27, 2016)
My wife and I have struggled with our wireless printer’s operation for well over a year. I had heard good things about Good Guy Greg for some time and when I bought a new IPad 2, I decided it was time to get Greg over to the house to set up my new IPad, wipe everything from my old IPad and see if he get get our printer working wirelessly. Greg showed up at the time promised, quickly solved the issues with the printer, got the IPads’ set up and reconfigured the “spaghetti” mess of wires and cables behind our entertainment center.

I would highly recommend Good Guy Greg Tech Concierge, LLC­ to anyone technically challenged! Greg made it look easy, spoke in language we understood (non-technical!) and simply solved our problems. My wife and I are very happy with the results.
— Rod from New Berlin, WI (Mar. 20, 2016)
I contacted Greg to cut the cord with cable, as well as advise on purchasing a new computer. Everything was above and beyond my expectations. I had looked up a lot of information on my own, but was hesitant with all of the different options to get what fit my family. As people who watch a lot of TV, it was scary to cut cable on our own. Greg had us fill out a super easy, short survey, and very quickly responded with easy-to-understand options and recommendations, as well as proactively gave us installation directions for a non-TV installation. It had everything, even where to place our antenna for our home, cost-savings, what has the channels we want, and more. Clear and succinct.

I’m someone who asks a lot of questions, and Greg answered all of them fully and quickly, and made me confident that we could not only get the perfect computer within our price range, but also cut ties with cable and still get everything we want.

The transition has been seamless. I love my computer, and we haven’t missed cable one bit. I would have never made the leap without Greg and we are so thankful that we reached out. I only wish I would have contacted him months earlier, to save me the time and money!
— Amy from Saint Michael, MN (Mar. 2, 2016)
Working with Greg was easy and painless – and he helped us to significantly reduce our monthly cable bill. We took Greg’s survey, and quickly realized that in our household, we utilize a wide array of cable channels. Greg recommended that we stay with cable, but he saw ways that he could help us cut the cost.

We purchased our own modem and router, based on Greg’s recommendations. He installed the new equipment, spoke with the cable company so that it was set up properly, and changed the settings on all our electronic equipment.

We were having problems with frequently “dropped” internet, and Greg indicated that our new modem and router would likely be more reliable than the one we had been leasing. He also recommended that we reduce our internet speed to the standard internet that is included in our cable package.

We are very happy with the new arrangement. Our internet connection has become reliable. Our cable bill has been cut by $30/month. In 9 months, our savings will have paid for the cost of the new equipment and installation. Thank you Greg!
— Ted and Pat from New Berlin, WI (Jan. 14, 2016)
My wife and I had always been DirecTV customers and were very happy with DirecTV. We were paying about $121 per month, but felt that we were getting our money’s worth. With that said, we are also a family with 2 young children and were looking for ways to save money. Greg provided us with some options for “cutting the cord” and saving some serious money each month. We took a survey that Greg provided us that went over the shows we enjoyed watching and our viewing preferences with our TV’s. After a quick review, Greg provided us with our options to actually “cut the cord” and go forward. Greg’s plan would allow us to still enjoy the majority of the shows we liked at a fraction of the cost we were paying with DirecTV.

With a digital antenna for local TV, Roku, Sling, and Hulu my family is currently enjoying TV while paying only $29 per month. Greg was able to save us $92 per month, which will equate to $1104 in savings for the year. That is huge for our family! Our kids love the many options in kids programming and movies, my wife is enjoying some of the TV shows available through Hulu, and I am enjoying my sports with ESPN and ESPN2 in Sling.

Thank you Greg for not only setting this up, but allowing my family to save money! We are very happy with this and would recommend Greg to anybody looking to “cut the cord” and save money!
— Cory from Franklin, WI (Oct. 30, 2015)


Good Guy Greg Tech Concierge, LLC BBB Business Review

Good Guy Greg Tech Concierge, LLC

Your personal IT guy.

414.678.1821

goodguygregtech@gmail.com